Last Updated: 17/11/2025
Medfox (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or use our products and services.
Medfox manufactures and installs high-quality medical equipment including OT Lights, OT Tables, Baby Warmers, UV Blasters, and LED Light Sources. Our manufacturing facility is located in Kanjhawla, Delhi, India.
1. Information We Collect
We collect information to provide better services and maintain the highest standards of product delivery and support.
1.1 Personal Information
You may voluntarily provide the following personal details:
Name
Email address
Phone number
Company or hospital name
Shipping/installation address
Inquiry details submitted through contact forms
1.2 Technical / Usage Information
When you visit our website, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited
Time spent on website
Cookies and tracking data (for improving website performance)
1.3 Business & Transactional Information
If you purchase our products or request services:
Billing information
Purchase order details
Installation and delivery information
Service or maintenance requests
2. How We Use Your Information
We use collected information for purposes including:
To respond to your inquiries or service requests
To process and fulfill orders
To provide product installation, maintenance, or support
To improve our website and customer experience
To send updates, product information, or relevant communication
To comply with legal obligations and internal record-keeping
3. Sharing and Disclosure of Information
We do not sell or trade your personal information.
However, we may share data with:
Authorized service technicians for installations or repairs
Logistics partners for delivery
Payment gateways or financial institutions for billing
Legal authorities, if required by law
All third-party partners are required to safeguard your information.
4. Cookies and Tracking
Our website may use cookies to:
Enhance browsing experience
Understand visitor behavior
Improve website performance
You may disable cookies through your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
Secure servers
Limited access controls
Encrypted communication
Regular monitoring and updates
While we strive to protect your data, no online transmission is completely secure.
6. Your Rights
You have the right to:
Request access to the personal data we hold
Request correction or update of your information
Request deletion (where legally applicable)
Withdraw consent for communication
Request details on how your information is used
To exercise your rights, email us at: [Insert your official email]
7. Links to Third-Party Websites
Our website may contain links to other sites. We are not responsible for the privacy practices of third-party platforms.
8. Children’s Privacy
Our website and products are not intended for individuals under 18.
We do not knowingly collect information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page with a new “Last Updated” date.
10. Contact Us
For questions regarding this Privacy Policy or your personal data, please contact us:
Medfox Health
Manufacturing Facility: Kanjhawla Industrial Area, Delhi, India
Email: [email protected]
Phone: +91-9999190367